Troubleshooting

This chapter is for when something goes wrong: Umamo runs out of memory, a model doesn’t open, a message appears that you do not understand, or you have found a bug and want to report it.

• Reporting Bugs
• Performance and Memory
• Platform Notes
• Backups and Data Safety
• Common Messages

Where to Look

What happened	Read
Umamo ran out of memory, or it is slow, or it crashed while working on a large model.	Performance and Memory
The installer is blocked, the window is blank or the viewport is empty, or something differs on your operating system.	Platform Notes
Work was lost, a file will not open, or you want to know how Umamo protects your puppet files.	Backups and Data Safety
A notice, an alert, or an error appeared and you want to know what it means.	Common Messages
You found a bug, or you need a file format or a feature that Umamo does not have.	Reporting Bugs

If unsure, open the log first. Almost every problem leaves a line in it, and it is what a bug report needs. See Reporting Bugs.